How efficient is the Eagle 3D support team in responding to queries or issues related to Unreal Engine application streaming?

Can anyone share their experiences with the responsiveness of Eagle 3D’s support team when it comes to handling questions or problems related to streaming Unreal Engine applications? I’m interested in learning about the efficiency and effectiveness of their support in addressing queries or issues regarding the streaming process. Any firsthand experiences or insights into the timeliness and helpfulness of Eagle 3D’s support team would be greatly appreciated. Thank you in advance for sharing!