FAQs
What is Pixel Streaming?
UE Pixel streaming is a technology developed by Epic Games to allow users to stream 3D applications like video games or architectural visualizations over the internet while maintaining high-quality graphics and audio.
Run your packaged UE application from your desktop or mobile using any modern web browser on one of Eagle 3D’s robust remote GPUs and get to enjoy the experience !
Run your packaged UE application from your desktop or mobile using any modern web browser on one of Eagle 3D’s robust remote GPUs and get to enjoy the experience !
Where are our servers located and do we have any servers in Europe?
Our servers are located in Eagle’s datacenter in Texas in the US. We also support any Cloud GCP, AWS, Azure etc .. ). We are also expanding to Europe so stay tuned for that!
How to get started on our platform?
Create an account on Eagle 3D and get one free week of trial with 1 CCU. Contact support if you need assistance.
How to get a paid account?
You can reach out to us here, or send an email to our marketing manager to activate your account today. He will send you back an agreement for you to sign and be able to enjoy Pixel Streaming from your paid account.
Is it possible to switch between pricing plans?
Yes, it is possible. Contact support to discuss which pricing plan you want to switch to. Our Marketing manager will contact you shortly after, to send an agreement for you to sign with the new switched streaming plan.
What is the maximum number of Simultaneous users that we can provide?
The maximum number of CCUs that we can provide for the ‘’Individual streaming’’ plan is 15 CCUs.
However, if you need more than that, please contact support to discuss other options.
However, if you need more than that, please contact support to discuss other options.
Does Eagle 3D have an Enterprise offering?
Yes, Eagle has an Enterprise pricing plan. Please contact support for more information.
What are the costs associated to hosting an event?
Please contact support to discuss Enterprise options.
How do you upload your Projects on the Control Panel?
Follow our documentation on getting started and follow the steps to upload your application with ease.
How long will your applications be stored on our Platform?
Your Data will be stored on Eagle as long as you need them to, (i.e. until you decide to delete your apps or cancel your membership).
What is the build size limit for your application?
There is no limit! But we charge 10$/ 10GB on a monthly basis.
what is a custom domain?
This is exclusive for our customers who are on the Enterprise plan. They have the option of choosing a custom domain name for their URL.
Is it possible to Pixel stream Multiplayer experiences on Eagle 3D’s Platform?
Yes, it is possible ! Follow our documentation and download the free UE project here on how to implement UE multiplayer into your project.
What Graphic card are we using ?
We are currently using RTX 2080/3070 GPUs at Eagle’s datacenter and on the Cloud it’s usually the T4 or A10 unless there is a specific customer request. we are Cloud agnostic and can use any GPU in any Cloud by any provider for your project.
What kind of file format is accepted to Pixel Stream your project?
You need to zip your packaged UE project from your desktop before uploading it on Eagle 3D platform.
Where can I find the E3DS AutomationTools Plugin?
You can find and acquire the E3DS AutomationTools Plugin on the Unreal Engine Marketplace. Simply follow this link to access the plugin: E3DS AutomationTools Plugin.